Introduction
Our commitment to your privacy
This Privacy Policy applies to unscriptedcooking.com and to communications connected with inquiries submitted through the website. “Unscripted Cooking,” “we,” “us,” and “our” mean Unscripted Cooking by Chef Reem. By using the website, you understand that information will be handled as described here.
01 · Information
Information we collect
Information you provide
When you submit an inquiry or contact us, we may collect your name, email address, phone number, preferred contact method, event date and time, guest count, event type and location, budget range, referral source, and the details you choose to provide about your menu, food preferences, allergies, dietary needs, and event vision. If you book, Stripe processes your billing and payment information. We do not receive or store your complete card number.
Communications
We may keep the content of emails, calls, or text messages you exchange with us, together with information needed to respond to your request and plan your event.
Technical information
Our website and hosting providers may automatically process limited technical information such as IP address, browser or device type, request timestamps, and diagnostic or security logs. We use this information to operate, protect, and troubleshoot the website—not for targeted advertising.
02 · Use
How we use information
We may use information to:
- Review and respond to private-chef and event inquiries.
- Check availability and discuss menus, pricing, staffing, travel, and event details.
- Send service-related email, phone, or text communications you request.
- Send internal email and text alerts so our team can respond promptly.
- Maintain business records and manage prospective or confirmed events.
- Prepare invoices, collect deposits and balances, and reconcile payments.
- Protect the website, prevent misuse, and diagnose technical problems.
- Comply with legal obligations and enforce our agreements.
03 · Messaging
Email and text messages
If you choose “Text message” as your preferred contact method and provide a mobile number, you consent to receive service-related messages from Unscripted Cooking about your inquiry or booking. Message frequency varies based on your conversation. Message and data rates may apply. Reply STOP to opt out or HELP for help. You may also contact us at info@unscriptedcooking.com. Consent to text messages is not a condition of purchase.
We do not share, sell, rent, or provide your mobile phone number or messaging opt-in and consent data to third parties, affiliates, or lead generators for marketing or promotional purposes. Providers that help us deliver messages may process this information only to provide that service for us.
05 · Third parties
Google Maps, links, and cookies
The Contact page includes an embedded Google Map. Google may receive technical information and use cookies or similar technologies when the map loads, subject to Google's own policies. Our website may also link to other websites that we do not control. Their privacy practices are governed by their own policies.
We do not currently use advertising cookies or tracking pixels for targeted advertising. Essential hosting and security technologies may still be used to deliver and protect the site.
06 · Retention and security
How long information is kept
We retain inquiry and communication records for as long as reasonably necessary to respond, plan or provide services, maintain appropriate business records, resolve disputes, and meet legal obligations. When information is no longer needed, we may delete or de-identify it.
We use reasonable administrative and technical measures designed to protect personal information. No website, transmission, or storage system can be guaranteed completely secure.
07 · Your choices
Your choices and privacy rights
You may ask to access, correct, or delete personal information associated with an inquiry by contacting us. Depending on where you live and whether an applicable privacy law covers our processing, you may have additional rights. We may need to verify your identity before completing a request.
To stop service-related text messages, reply STOP. To change your preferred contact method, email us at info@unscriptedcooking.com.
08 · Children
Children's privacy
This website is intended for adults arranging private-chef and event services. It is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.
09 · Updates
Changes to this policy
We may update this Privacy Policy as our practices or legal obligations change. The revised version will be posted here with a new “Last updated” date. Material changes may also be communicated through the website or another appropriate method.
10 · Contact
Contact us
Unscripted Cooking by Chef Reem544 Straits Turnpike
Watertown, CT 06795
info@unscriptedcooking.com
For the rules governing use of the website and our messaging program, please review our Terms & Conditions.